Sharon Turner
As negotiations between Canada Post and its unionized workers continue without resolution after more than 18 months, thousands of Canadians—particularly seniors dependent on government benefits—are left wondering how their monthly income might be affected. Despite the federal job minister’s recent intervention, no vote has been scheduled for the “final” offer from the Crown corporation.
The uncertainty has raised concerns among those who rely on Canada Pension Plan (CPP), Old Age Security (OAS), or the Guaranteed Income Supplement (GIS). The fear of delayed payments due to a possible strike is real, but with proactive steps, you can minimize the risk.
The Importance of Mail for Government Benefits
While a growing number of recipients have shifted to direct deposit, a significant segment of the population—especially those in rural areas or seniors less comfortable with technology—still depend on paper cheques delivered through the mail. If postal workers strike, it could lead to delays in cheque delivery, causing financial stress for vulnerable individuals.
During past disruptions, temporary plans were implemented to prioritize benefit payments. However, issues such as in-person collection requirements and local pickup changes can still create barriers, particularly for seniors with mobility limitations.
Take Action Now: Safeguard Your Payments
Switch to Direct Deposit
The safest and fastest way to receive your government benefits is through direct deposit. You can sign up through:
- Online via your My Service Canada Account (MSCA)
- By phone: Call 1-800-277-9914
- In person or online through your bank or financial institution
Verify Personal Information
Even if you’re already set up for direct deposit, it’s wise to confirm:
- Bank account details
- Mailing address
- Phone number and email registered with MSCA
Incorrect information can lead to payment issues or delays, especially during a strike.
Monitor Communications
Some essential correspondence from CRA or Service Canada, like requests for income verification, may still be sent by mail. If not responded to promptly due to delayed delivery, this could result in interrupted payments.
Risks of Waiting for a Strike
As of June 10, 2025, the only strike action has been a ban on overtime. But if negotiations collapse, full work stoppages are possible. This would impact seniors who:
- Depend on mailed prescription drug reimbursements
- Require GIS documentation updates
- Cannot absorb delays in rent or utility payments due to fixed incomes
Embrace Digital Tools – A Long-Term Solution
Going digital isn’t just a temporary fix—it offers lasting benefits:
- Faster access to funds
- Lower risk of lost or stolen cheques
- Instant notifications from government programs
For seniors unfamiliar with online tools, many libraries, banks, and community centers now offer support with digital services and online government access.
For Caregivers: Help Them Prepare
If you’re assisting an elderly loved one, act now:
- Check if they’re still receiving paper cheques
- Help them enroll in direct deposit
- Monitor their account activity for unusual delays or missed payments
A potential Canada Post strike could seriously impact government benefit delivery, particularly for seniors.
But by taking proactive steps like setting up direct deposit, verifying your personal details, and staying alert for any updates, you can protect your income flow from disruptions.
The key is to act early—not just for the upcoming uncertainty, but for better financial security in the future.
FAQs
What happens to my CPP or OAS payments if Canada Post workers go on strike?
If you receive cheques by mail, your payments could be delayed or rerouted. However, direct deposit payments will remain unaffected.
Can I still register for direct deposit if I’ve always used paper cheques?
Yes. You can sign up anytime via MSCA, by phone, or at your local bank, even if you’ve never done so before.
What if I miss a letter from Service Canada during a strike?
Missing a letter—especially one that requires action—could lead to interrupted benefits, so consider digitally enabling notifications or checking your MSCA account regularly.